FAQ - mrgpl.com FAQ - mrgpl.com

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Find answers to common questions about our GPL licenses, subscriptions, and security standards.

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Licensing & Usage

Are the products licensed under GPL? expand_more
Yes, 100% of the themes and plugins on our platform are licensed under the GNU General Public License (GPL). This means you have the legal right to use them as you see fit, including redistribution and modification.
Can I use the themes/plugins on unlimited sites? expand_more
Absolutely. Since these are GPL products, there are no domain restrictions. You can install them on your personal site, client sites, or as many local environments as you need without purchasing additional licenses.
Is usage for personal or commercial use? expand_more
You can use the items for both personal and commercial projects. However, please note that we provide the files "as-is" and do not provide developer license keys for automatic updates via the developer's dashboard (we handle updates via our own plugin).
payments

Subscription vs. Purchase

How long do I have access to updates? expand_more
Update access is tied to your active subscription duration (Monthly, Quarterly, or Yearly). Once your subscription expires, you can keep using the versions you downloaded, but you will no longer receive new updates or access our update plugin.
Is activation instant after purchase? expand_more
Yes! As soon as your payment is processed, your account is upgraded automatically. You can start downloading premium themes and plugins and install our Update Manager immediately.
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Security & Quality

Are the files original and malware-free? expand_more
Yes, we only provide 100% original files. Every file is downloaded directly from the original developer and is never modified. We perform rigorous antivirus and malware scans using tools like VirusTotal and Bitdefender on every zip file before it reaches our repository.
Why does my antivirus flag the file? expand_more
Sometimes, browser-based download managers or aggressive antivirus software trigger "false positives" because of certain PHP functions used in the plugin core. We guarantee our files are clean. We recommend disabling download managers if you encounter download interruptions.
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Automatic Updates

How does the exclusive update plugin work? expand_more
We provide a proprietary "WP-GPL Update Manager" plugin. Once installed on your WordPress site, it connects to our private repository. You will see update notifications in your standard WordPress 'Updates' screen, allowing for seamless one-click updates.
How frequent are the updates? expand_more
We check for developer updates daily. Most popular items are updated within 24-48 hours of the developer's release.
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Support & Services

Do you provide free technical support? expand_more
To maintain our low prices, we do not offer free technical support or installation services for individual themes or plugins. We only provide support related to downloads and the Update Manager plugin.
Is there a paid support option available? expand_more
Yes, if you need professional help setting up a theme or fixing an issue, we offer "Priority Support Packs" that can be purchased separately. Our expert team can assist with installation and basic customization.
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